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  • Graham Balmforth

The Framework for Solicitors Regulation

Updated: Apr 17


Understanding the Solicitors Regulation Authority (SRA) Rules of Conduct for English Solicitors


Solicitors in England play a crucial role in the legal system, providing advice and representation to individuals and businesses. To maintain the integrity and professionalism of the legal profession, solicitors are bound by a set of ethical guidelines and rules. The Solicitors Regulation Authority (SRA) is the regulatory body responsible for setting and enforcing these rules.


Overview of the SRA

The SRA is an independent regulatory body that oversees solicitors and law firms in England and Wales. Its primary objective is to ensure that solicitors uphold the highest standards of professionalism, competence, and ethical behavior. The SRA achieves this through a comprehensive set of rules and regulations known as the SRA Code of Conduct.


SRA Code of Conduct

The SRA Code of Conduct is a comprehensive document that outlines the ethical and professional standards expected of solicitors. It is designed to guide solicitors in their interactions with clients, colleagues, the court, and the public. The Code is regularly reviewed and updated to reflect changes in the legal landscape and to address emerging ethical issues.


Key Principles

The SRA Code of Conduct is structured around a set of key principles that solicitors must adhere to:

  1. Integrity: Solicitors must act with honesty and integrity, maintaining the trust and confidence of clients and the public.

  2. Independence: Solicitors must act independently, providing objective and unbiased advice to their clients.

  3. Collegiality: Solicitors should treat each other with respect and courtesy, fostering a collaborative and inclusive working environment within the legal profession.

  4. Competence: Solicitors must provide services to clients with skill, care, and diligence, continuously developing their professional knowledge and expertise.

  5. Public Interest: Solicitors have a duty to act in the best interests of the public, ensuring access to justice and upholding the rule of law.

Key Obligations

In addition to the key principles, the SRA Code of Conduct outlines specific obligations that solicitors must fulfill. These include:

  • Client Care: Solicitors must provide a high standard of client care, keeping clients informed about the progress of their case and ensuring that they understand the legal processes involved.

  • Confidentiality: Solicitors must maintain the confidentiality of client information, only disclosing it when permitted or required by law.

  • Conflict of Interest: Solicitors must identify and manage any conflicts of interest that may arise between clients or between the solicitor and the client.

  • Fee Transparency: Solicitors must be transparent about their fees, providing clients with clear and understandable information about the cost of legal services.

Enforcement and Compliance

The SRA has the authority to investigate and take disciplinary action against solicitors and law firms that breach the SRA Code of Conduct. This can range from issuing warnings and fines to revoking a solicitor's practicing certificate. The enforcement process is designed to ensure accountability and maintain the public's trust in the legal profession.



The SRA Rules of Conduct are the cornerstone of ethical and professional behaviour for solicitors in England. By adhering to these rules, solicitors contribute to the maintenance of a fair and just legal system, fostering public confidence in the legal profession. Staying informed about the SRA Code of Conduct is essential for solicitors to navigate the complexities of legal practice while upholding the highest standards of integrity and professionalism.




SRA Disciplinary Process: Ensuring Accountability in the Legal Profession


The Solicitors Regulation Authority (SRA) is the regulatory body for solicitors and law firms in England and Wales. It plays a crucial role in maintaining the integrity and standards of the legal profession, ensuring that solicitors adhere to ethical and professional conduct. The SRA disciplinary process is a mechanism designed to address instances where solicitors may have fallen short of these standards, emphasizing accountability and transparency.


Key Components of the SRA Disciplinary Process:

  1. Receipt of Complaints: The disciplinary process often begins with the submission of a complaint against a solicitor or a law firm. Complaints can be lodged by clients, colleagues, or other stakeholders who believe that a solicitor's conduct warrants investigation. The SRA takes all complaints seriously and assesses their merit to determine whether formal disciplinary action is necessary.

  2. Investigation Stage: Upon receiving a complaint, the SRA initiates an investigation to gather relevant information and evidence. This stage involves reviewing documents, interviewing relevant parties, and consulting any other available sources of information. The purpose is to establish the facts surrounding the alleged misconduct and to assess the severity of the violation.

  3. Decision to Take Action: After a thorough investigation, the SRA makes a decision on whether there is sufficient evidence to pursue disciplinary proceedings. If the evidence supports the allegations, the SRA may opt for informal resolution, issue a rebuke, or proceed to a more formal disciplinary hearing. The severity of the misconduct and the solicitor's past record are considered in making this decision.

  4. Informal Resolution: In cases where the misconduct is deemed less severe, the SRA may choose informal resolution. This involves addressing the issue without the need for a formal hearing, often through the solicitor agreeing to take remedial action or undergoing additional training.

  5. Formal Disciplinary Hearing: If the allegations are more serious, a formal disciplinary hearing is conducted. This is akin to a court proceeding, with both the SRA and the solicitor presenting their case before an independent tribunal. The tribunal will assess the evidence and decide on the appropriate sanctions if the solicitor is found guilty of professional misconduct.

  6. Sanctions: The range of sanctions the tribunal can impose includes fines, suspension, or even striking a solicitor from the Roll of Solicitors, effectively preventing them from practicing law. The severity of the sanction is determined by the nature and gravity of the misconduct.

  7. Appeal Process: Solicitors have the right to appeal against decisions made by the SRA or the tribunal. This adds an additional layer of scrutiny to ensure fairness and justice in the disciplinary process.


The SRA disciplinary process is an integral component of the legal profession's self-regulation mechanism. By holding solicitors accountable for their conduct, it maintains public trust in the legal system and upholds the high standards of professionalism expected from legal practitioners. While the process aims to be fair and transparent, continuous review and improvement are essential to ensure that the disciplinary system evolves in response to the changing dynamics of the legal landscape. As solicitors navigate the complexities of legal practice, a robust disciplinary framework ensures that accountability remains at the forefront, reinforcing the principles that underpin the legal profession.

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